Phoenix Family Solutions Ltd
Three Gables, Cornerhall
Hemel Hempstead, Hertfordshire HP3 9HN
01442 211003
New Client Enquiry Form
Welcome.

Thank you so much for contacting Phoenix Family Solutions. Please read the privacy policy below, and then fill out this intake form in its entirety prior to our consultation. The form is intended to be able to capture required details in order for us to be able to speak to you as a client. 

We will also ask you to upload photographs or pdf scan details relating to ID. This will normally be a driving licence, passport, bank statement or utility bill. *Please make sure that these are CLEAR AND READABLE. If any of these present a problem for you please do get in touch.

We are required to check your identity for two reasons; 1) For a conflict of interest search, we need to establish if we have acted for you or anyone mentioned in this form previously. 2) For Know your Client (KYC) rules which is about money laundering checks.

Privacy Policy

All information received from a client is strictly confidential. Our company takes every step possible to protect your privacy. The data submitted via this form is encrypted and secured using industry-standard 256-bit SSL encryption.

Your National Insurance Number and other personal information will only be used in the event that you hire this firm to represent you in your legal matter, and then only when necessary in limited use during the course of your case.

National Insurance Numbers are most often used to positively identify parties. Most courts require National Insurance Numbers of all parties in a case. Some other examples of how this information may be used include:

  • initial service
  • in court orders
  • in required reports or other documents that may need to be filed

*Please Note* We are a non-legal Aid practice. If you feel you may be eligible for Legal Aid you may find the following links helpful:

If you have any questions, please don't hesitate to contact us. 

We look forward to working with you.

Kind regards

Phoenix Family Solutions

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Upon submission, a copy of this form will be sent to the primary email.
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Matter Discription

Summary of your matter

Relationship Status

Thank you so much for completing this intake questionnaire. This information will be extremely helpful in evaluating your case. We will contact you as soon as possible with any updates.

Please click the SUBMIT button below when you have finished answering all questions.